Frequently Asked Questions
SIZING
We follow national average size charts for all our garments. To put it simply, each garment (specially given at ATF they are mostly handwovens) should be 3-4” loose to body fit measures.
Of course we understand every child is unique & its not always one size fit all and therefore we encourage you to read the sizing information on the product listing very carefully.
We recommend you order the closest size to your child's age, however,if your child is in between sizes, always opt for a size up for longevity & ease. Still if you are unsure of what size is best for your child, write to us at info@allthingsfancy.in & we can guide you on custom measures.
WASHCARE
To keep your ATF keepsakes looking their best, we recommend only gentle washing in eco-friendly detergent, cold water and never tumble drying. Deep colors, wash as separates. Our pieces involve silks,delicate cotton, linen and natural fabrics which can pull very easily. Please be gentle.
Due to the nature of linen and natural fibre fabric, some shrinking is expected after the first wash.
Occasion wear, embellished & embroidered clothes come with a dry wash requirement.
SHIPPING
We use all major carriers, and local courier partners. We take 3-5 business days post production to deliver across India & about 7 business days to ship international.
Our products however our made to order, which takes roughly 7-10 days. So total time is 10-15 business days including making & shipping.
RETURNS & EXCHANGES
ATF accepts the return of unworn, unused, unwashed items in their original condition within 7 days of delivery, for exchange or credit note. We do not offer a refund for change of mind since we are a small batch production & mostly made to order.
All international sales are considered final and are not eligible for exchange or returns.
To request a return, please email us at info@allthingsfancy.com. You must request your return within 7 days from delivery. This will involve entering your order details, selecting the items you wish to return and packaging your items.
Once you hear back from us, we recommend returning the parcel using a registered postal/courier service as ATF cannot be held liable for return parcels that are lost. Customers must take care of shipping at their cost.
Once we have received & quality checked, we shall offer you a Credit note, valid for 90 days from that date.
OUR PRACTICES
Every item made is slowly created by hand by our in house manufacturing team, completely unrushed. To us, ethical production also means understanding, compassion and patience of our vendors & staff.
Most (80-85%) of our fabric is sourced from local fabric clusters across India. We take pride in our maheshwaris from Central India, malkha khadi, spun silks, handwoven cotton checks, mangalgiris, Venkatgiri etc from Southern parts of India, our very own Telangana & Andhra.
We follow a slow approach to fashion. We encourage our customers to make mindful purchases and hand down garments to siblings and friends once they have been outgrown.
Note :- Our birthday edits may require nets that aren’t handwoven, and our little boys suitings requires mill made cottons like Raymonds etc, barring which we are mostly handwoven.
At present we use brown paper bags & boxes for all our instore purchases in Hyderabad. For couriers, currently we are transitioning from a transparent cover to a mul cotton bag packaging.
TAXES
All prices are displayed with tax and GST included. ATF does not accept any responsibility for any duty, tax or other import costs on international orders.
It is a legal requirement for ATF to declare the correct value of orders on customs forms for international shipments. We will not, under any circumstances, falsify any information and we reserve the right to refuse and/or cancel any orders that may request this of us.
If you would like to discuss any of the above, please get in contact at info@allthingsfancy.in
